Thank you for choosing MySakhie.com for your online shopping needs. This Payment Policy outlines the terms and conditions regarding payments for products and services offered on our website. By making a purchase on our site, you agree to abide by this policy.

1. Payment Methods:

1.1 Accepted Payment Methods:

• We accept payments through credit/debit cards, net banking, UPI, Cash on Delievery Via Razorpay Gateway.
• Cash on Delievery via delievery partner as and when we select courier partner while dispatching the product.

1.2 Currency:

• All transactions are processed in Indian Rupees (INR).

2. Payment Security:

2.1 Secure Transactions:

• Our website employs industry-standard encryption to ensure the security of your payment information during the checkout process.

2.2 Third-Party Payment Processors:

• We use trusted third-party payment processors to handle your payment information securely. Your credit/debit card details are not stored on our servers.

3. Order Confirmation:

3.1 Confirmation Email / SMS:

• Upon successful completion of your order and payment, you will receive an email or SMS or both confirmation with the details of your purchase.

3.2 Invoice:

• A detailed invoice will be included with your order. Please keep this for your records.

4. Payment Verification:

4.1 Order Verification:

• In certain cases, we may conduct additional verification checks before processing your order. This could include verifying your payment details or contacting you for additional information.

4.2 Order Confirmation Delays:

• Your order confirmation may be delayed if additional verification is required. We appreciate your understanding in such cases.

5. Refused Transactions:

5.1 Declined Transactions:

• If your payment is declined, please check the accuracy of your payment details or contact your bank. We are not responsible for declined transactions.

5.2 Order Cancellation:

• Orders with declined payments will be canceled. You may place a new order with correct payment details.

6. Payment Disputes:

6.1 Dispute Resolution:

• In the event of a payment dispute, please contact our customer service team at 93-285-97899 to resolve the issue promptly.
• As there is a involvement of Third Party Payment Gateway for payment processes, we may require some time to raise and resolve the query.
• We can not process the order if we have not received confirmation about payment received for pre-paid orders.

7. Contact Us:

If you have any questions or concerns about our Payment Policy, please contact our customer service team at 93-285-97899.

Note: This Payment Policy is subject to change without prior notice. Please check our website for the latest policy updates.

Thank you for choosing MySakhie.com